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Tag: Recession

What did the recession teach you?

I’ve heard the odd person allude to a possible double dip in the economy but for the most part (as mentioned before) it looks like the worst is behind us. In discussions with our carrier customers, most have followed a cost cutting protocol, regardless of the size, scope and nature of their business. Still, if we look at Ontario vs. Western Canada, it appears carriers can raise rates in the west, while the shippers still carry the big stick here. Available capacity seems to be the predominant trump card.

You’ve probably all heard something along the lines of “Quality, service and price…pick two”. In this new, post-recession economy, smart operators are forced to follow that guideline. Where shippers are under pressure to maintain or lower their transportation spend, carriers have had to modify their thinking accordingly.  Where a partial load west used to move Friday for a Monday delivery, now it might wait to get topped up Monday for a Thursday delivery.  This brings us to another saying “Better to beg for forgiveness than ask for permission”.

Even though driver demand here has never been higher, the carriers can’t increase their wages. This will discourage new drivers to enter the industry and as the aging driving force retires, this lack of drivers to move the freight will either push more freight to rail or decrease capacity (as it has in the west) and then maybe rates can rise… and the cycle continues. Interesting how supply and demand eventually gets things sorted out. Hopefully it will again and everyone can breathe a little easier.

What are the biggest lessons you’ve learned since the recession? My top 5 follows and you can probably add the statement “like never before” to each one:

  1. The people on your team need to be self managed and love what they do
  2. You can never stop laying tracks for future opportunities
  3. If anyone can do exactly what you do, you’re in the wrong business
  4. You can relax, just not that long or that often
  5. Your customers and your friends become one and the same

Lee’s Quote for the day

“By the time everything all comes together, it’s time to retire!”:)

 

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The Secret To Success – WYAO

Working in marketing has allowed me an opportunity to meet many successful business leaders. Our process of discovery before rolling out a marketing program has given me an even greater opportunity to have in depth discussions with these visionary entrepreneurs.

Your chance for greatness can be realized if you adopt their common entrepreneurial traits. They’re excited about what they do, they know their business inside out and they are without exception… workaholics. Life balance may have escaped them but business needs leaders and the ones I’ve met seem comfortable with their calling. Maybe like sharks that need to keep swimming to stay alive, true entrepreneurs need to keep building their business for the same reason.

Assuming the best and being prepared for the worst are characteristics that put these individuals on a pedestal far above us common folk. I used to be in awe of their bigger than life personas. Over time, that awe has transformed to respect and the realization that the people running 2 million, 20 million or 200 million dollar companies have many similar characteristics.

Off comes the cloak of mystery. The truth is these entrepreneurs have learned and applied these simple lessons and you can take these 5 undisputable facts to the bank too:

  1. Multiply your efforts through others.
  2. Attract and keep great people.
  3. Focus on your unique ability and delegate what you dislike or are not particularly good at to capable individuals on your team.
  4. Make the bold move and seize the moment when it presents itself.
  5. Let success build your confidence and increased confidence build your success.

Lee’s Quote for the day

“If you find something you love, that there is a market for, become really good at it, hang in there long enough, and add a little WYAO… success will be yours.” :)

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Eight Lessons Big Business Can Learn From Small Business

When talking to a large carrier earlier this week, we shared our thoughts on having to cut back staff,  work harder and do more with less. Our experiences were surprisingly similar though he had thousands of employees and I had just shy of a dozen. Today’s management is extremely hands on and the people that make up our trimmed down teams are communicating better and operating at higher efficiency levels. At some point, things could start falling through the cracks, but right now most companies, big and small are getting the job done right with fewer hands.

I think it’s great that big business can find their inner small enterprise…even if it took a recession to do it. Wouldn’t it be super if corporations could emulate these small business attributes as they add numbers to their ranks, in a recovering economy:

  1. Keep politics and gossip out of the workplace
  2. For the most part, have the left hand know what the right hand is doing
  3. Don’t spend your day putting out fires by having the right people on board who can prevent them
  4. Know people by name and  encourage a team atmosphere
  5. Don’t waste time pointing fingers or placing blame
  6. Initiate change swiftly and avoid a structure crippled by red tape and process
  7. Spend less time “covering your ass” so you can “whoop-ass” instead
  8. See lemons turn to lemonade daily… and at the end of each day stand proud (pun intended)

Lee’s quote for the day:

“The main reason I started my own business was at the time, I just didn’t know any better” :-)

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