Small business performs best under tight deadlines. It adds focus and higher level communications internally and with the client.
It’s what small companies do best.
We’ve grown and are at the point
that we need to add more structure and streamline our processes. We provide a great service but I believe we can reach higher.
We’ve hired a champion whose expertise is project management and we are starting down the road once more, to elevate
the performance of our company.
What I’ve learned from past experience will help us on this journey. For anyone else looking at this, here are 5 common sense tips as a reboot for you… and myself:
- Don’t introduce too much change at once. Make one new behavior a habit before implementing the next
- Don’t create process to address the exceptions. It will bog you down unnecessarily. Focus on the 80% that drives your business on a daily basis and address the things that fall outside the norm individually
- Appoint the right person to manage change. Give that person the authority they need to make things happen
- Communicate. Communicate. Communicate. Try to have quick stand up meetings that address details as they come up. Get to the bottom line, make decisions and move on. Addressing the issue when it’s fresh is the way to go. Avoid long, merry go round meetings that accomplish nothing
- Find a way to pull out people’s strengths. If you have a great thinker that is lousy at follow up, get someone else on the follow up and let your thinker, think. Too often we focus on what’s wrong with someone, not what’s right
Lee’s quote for the day
“We can always improve and turn disappointment into opportunity. A healthy first step is consciously flipping that internal switch from ‘I Can’t’ to ‘I Can, I Will and I Must’. More importantly, down the road when the circuit breaks (and it will), flip it on again and again and again…”