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Tag: Toronto

Credibility by Association

In one of my blogs not too far back, I suggested that if you have a diversified service mix you need to maintain the quality of each product to a similar high standard…maybe not. Last night some musician friends of mine were backing up a Japanese blues guy and invited me to come by. After viewing the performance it made me rethink my previous stance.

So here is a young blues man who has studied the traditional greats like Little Walter, Muddy Walters, Big Joe Williams and so on. His main thing is playing harp (harmonica) and he is extremely good at it, way above average and most definitely at a professional level. Born in Japan, he hasn’t quite mastered the English language and you can clearly hear a thick accent in his voice. If he had started off singing, you might have dismissed him totally as a bad karaoke performer, for at first it’s almost comical to hear his rendition of the traditional blues classics that make up his repertoire. But…

..but he started off with his strongest talent first. He was very credible as a blues harp player so you gave him a little more rope before judging his vocal abilities. And guess what? Although an acquired taste, he was very sincere in his performance and within a few songs you couldn’t help but accept him. And after a set of his brand of blues, with an awesome back up band (another immediate source of credibility) and confident performance…he was an undeniable hit.

It was a bit of an epiphany for me and maybe a lesson for us all. If we lead with our strength, are prepared and confident… maybe clients will let us sing the occasional number that is a little out of tune, providing we continue to impress them with our core service talents.

Lee’s quote for the day

“It’s probably true that you never get a second chance at a first impression… so let’s hone our talent and lead with our strength so that by association, the odd sour notes that come later aren’t quite as noticeable!” :)

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Grown Ups Are Just Kids With More Wrinkles

We recently had our niece move in with us to attend college in Toronto. Coming from small town Ontario, she seems more like 14 than 18. You forget how much wide eyed enthusiasm kids have, especially when you’ve been removed from it for a while.

Jumping sideways… we motorcycled out to Port Perry on the weekend to meet up with friends for a bite. We had lived out that way for a couple of years and like to go back on occasion. It’s a big bike town and they have a local bike night on Thursday’s during the summer.

Another step sideways…after our bike trip we went to a pub near our place in Toronto where for the last several months I have been jamming with the local band there. It’s a great release and I thoroughly enjoy it, as the level of musicianship is pretty good.

The revelation… As I spent a little time with our niece and followed it with activities that I engaged in when I was around her age, I came to the realization that as much as I have changed I am fundamentally the same guy today that I’ve always been. The package I present myself in has changed and I reveal and hide different characteristics now then when I was a kid.

The marketing application? Even if the essence of your company is similar to what it has always been, the packaging of that product has infinite possibilities. Of all the characteristics that make up your company you can choose to bring something to the forefront that has historically been in the background. If you have been quiet… you can be loud. If you have been all encompassing… you can be specific. It’s not changing the essence of your company so much as it is altering your perception to better suit current market conditions.

This type of repositioning can bring excitement to your brand and the people working there. You can effectively fill in the cracks and crevices that show with business maturity…a little botox for the bizz!

Lee’s quote for the day:

“If you find there is nothing to get excited about at your company haul out the “Marketing Shake and Bake”. Hey, if you can shake up a pack of dead chicken and make it palatable…
just think what you could accomplish by spicing up your company!” :)

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The Secret To Success – WYAO

Working in marketing has allowed me an opportunity to meet many successful business leaders. Our process of discovery before rolling out a marketing program has given me an even greater opportunity to have in depth discussions with these visionary entrepreneurs.

Your chance for greatness can be realized if you adopt their common entrepreneurial traits. They’re excited about what they do, they know their business inside out and they are without exception… workaholics. Life balance may have escaped them but business needs leaders and the ones I’ve met seem comfortable with their calling. Maybe like sharks that need to keep swimming to stay alive, true entrepreneurs need to keep building their business for the same reason.

Assuming the best and being prepared for the worst are characteristics that put these individuals on a pedestal far above us common folk. I used to be in awe of their bigger than life personas. Over time, that awe has transformed to respect and the realization that the people running 2 million, 20 million or 200 million dollar companies have many similar characteristics.

Off comes the cloak of mystery. The truth is these entrepreneurs have learned and applied these simple lessons and you can take these 5 undisputable facts to the bank too:

  1. Multiply your efforts through others.
  2. Attract and keep great people.
  3. Focus on your unique ability and delegate what you dislike or are not particularly good at to capable individuals on your team.
  4. Make the bold move and seize the moment when it presents itself.
  5. Let success build your confidence and increased confidence build your success.

Lee’s Quote for the day

“If you find something you love, that there is a market for, become really good at it, hang in there long enough, and add a little WYAO… success will be yours.” :)

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